Privacy Policy for jencairns.com
1. Introduction
At jencairns.com, we value and respect your privacy. We are committed to protecting your personal data in accordance with international standards, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines how your personal information is collected, used, stored, and disclosed when you visit, use, or engage with our website or services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected via our website, communications, and any associated services provided through jencairns.com (“Website”). For the purposes of data protection laws, jencairns.com is the data controller of the personal information collected through the Website.
Should you have any questions regarding this policy, please contact us at [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data as necessary to provide and improve our services:
a. Usage Data: Includes data such as your IP address, browser type, operating system, referral source, pages visited, and behavior on the Website. This is collected through automated technologies like cookies and log files.
b. Account Data: Information provided during account setup or service registration, including full name, postal address, email address, and telephone number.
c. Profile Data: Preferences, interests, browsing or purchasing history, and feedback submitted via the Website that help tailor content and offerings.
d. Communication Data: Correspondence through our contact forms, email communications, support inquiries, and any records of your interactions with our team.
e. Technical Data: Device identifiers, browser plugins, time zone settings, language preferences, and system configurations.
f. Transaction Data: Includes payment details and delivery information related to purchases or bookings made through the Website.
g. Preference Data: Marketing preferences, product interest selections, and consent for newsletters or promotional materials.
4. Legal Bases for Processing
We process your personal data under several lawful bases in accordance with GDPR and CCPA standards:
– Consent: When you provide us with opt-in consent, particularly for marketing communications or optional cookies.
– Contractual Necessity: When processing is required to fulfill our agreements with you, such as providing services or processing payments.
– Legitimate Interest: In instances where processing is necessary to improve our services, prevent fraud, or enhance user experience, and does not override your rights.
– Legal Obligation: Where we are required to process your data for compliance with applicable laws or legal requirements.
5. Your Rights
Subject to applicable data protection laws, you have the following rights:
– Right of Access: You may request details about the personal data we hold about you.
– Right to Rectification: You have the right to correct any inaccurate or incomplete information.
– Right to Erasure: Also known as “the right to be forgotten,” you can request deletion of your personal data where there is no legal basis for its ongoing processing.
– Right to Restrict Processing: You may request limited use of your data in specific circumstances.
– Right to Data Portability: Where applicable, you can receive your personal data in a portable format and transmit it to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure the security of your personal information, including:
– Data encryption using SSL and secure payment systems;
– Access control mechanisms to limit internal access to personal data;
– Regular system backups and disaster recovery protocols;
– Staff training on data protection and secure handling procedures.
While we continuously strive for robust security, no system can guarantee 100% protection. We encourage you to take appropriate self-protective measures online.
7. International Transfers
As we may use data processors or service providers located outside your region, your personal data may be transferred internationally. Where such transfers occur, we ensure compliance with applicable data protection laws by implementing Standard Contractual Clauses or equivalent safeguards approved by relevant authorities.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes set out in this policy:
– Usage and Technical Data: Retained for up to 12 months to support analytics and troubleshooting.
– Account and Profile Data: Retained for the duration of your relationship with us and up to 6 years thereafter for record-keeping and legal compliance.
– Transaction Data: Retained for 7 years to comply with tax and accounting obligations.
– Communication Data: Retained for up to 3 years for business and support purposes.
Where data is no longer required, we securely delete or anonymize it.
9. Cookie Policy
Cookies are small text files placed on your device to enhance your browsing experience. Our Website uses the following types:
– Essential Cookies: Necessary for core functionality and site security.
– Functional Cookies: Enable personalized features and user settings.
– Analytical Cookies: Provide insights into user behavior, traffic patterns, and website performance.
– Performance Cookies: Help us improve site performance by tracking page loading and interaction metrics.
10. Cookie Management and Compliance
When you first visit jencairns.com, you will be presented with options to manage your cookie preferences, consistent with GDPR and CCPA requirements. You can modify your cookie settings at any time via your browser or our cookie banner. Some cookies necessary for security and functioning cannot be disabled.
Under CCPA, you have the right to opt-out of the “sale” of personal data. We do not sell personal information as defined under applicable law, but if that changes, we will update this policy and provide appropriate opt-out options.
11. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected such data, please contact us immediately at [email protected] so that we may investigate and delete such information accordingly.
12. Policy Updates
We may revise this Privacy Policy from time to time in order to reflect legal, technological, or business developments. Any updates will be posted on this page, and significant changes will be communicated via appropriate channels. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:
Email: [email protected]
Website: https://jencairns.com
We are committed to ensuring your privacy rights are respected and upheld in full compliance with applicable privacy legislation including the GDPR and CCPA.